Bora KÖKEN

Manages the complete product lifecycle for 3 distinct applications, including mobile and back-office components, ensuring alignment with strategic business objectives.

Drives the development and enhancement of Warehouse Management System (WMS) and Mobile Sales products, improving operational efficiency and field sales by an estimated 15%.

Orchestrates backlog management, prioritization, and stakeholder communication using Agile and Scrum methodologies, accelerating feature delivery by 20%.

Cultivates highly effective collaboration within a 5+ year remote team environment, facilitating seamless product development and achieving on-time releases.

Conducted in-depth business analysis for a CRM software application, covering both iOS and Android mobile platforms, improving user experience by 10%.

Managed product backlog, analysis, documentation, training, and presentation processes for CRM software across web, desktop, and API interfaces, reducing communication gaps by 25%.

Collaborated extensively with cross-functional teams (Developers, UX, Support, Stakeholders) to ensure timely delivery of high-quality products, achieving 95% project completion rate.

Streamlined documentation and training processes for CRM software, enhancing user adoption and team efficiency across 5+ internal departments.

Led the successful creation and launch of a new mobile application (iOS & Android) for the Business Process Management Platform, increasing user engagement by 30%.

Managed end-to-end product backlog, analysis, documentation, training, and presentation processes for the BPM mobile application, reducing development cycle time by 15%.

Provided expert analysis for product development across web and desktop applications and APIs, supporting a BPM software ecosystem utilized by 500+ users.

Facilitated the adoption and understanding of the BPM Workflow Process Automation system through effective documentation and training initiatives, improving process compliance by 20%.

Conducted thorough analysis and testing for a web-based B2B software, identifying and resolving 100+ critical issues to ensure system stability.

Developed comprehensive documentation and training materials for the B2B platform, reducing user support inquiries by 15%.

Provided essential support for the B2B software, improving user experience and system reliability over a 4+ year tenure.

Collaborated with development teams to implement new features, contributing to a 10% increase in platform functionality.

Performed detailed analysis and testing for a web CRM Software, ensuring functional integrity and alignment with business requirements for 50+ key features.

Contributed to the development of user documentation and training resources, supporting the successful implementation of the CRM system for 200+ users.

Provided direct user support, addressing inquiries and resolving issues to optimize the CRM software experience within a tight 8-month timeframe.